![]() Please note, while Partner resorts closures are not covered by Epic Coverage, any days used at Partner resorts will count towards the number of days used your Pass, regardless of the time period of the season in which you used them.Īre resort closures caused by snow events covered by Epic Coverage? Partner resorts are excluded from Epic Coverage and a closure at any of these resorts will not trigger a Qualifying Resort Closure refund under Epic Coverage. For more information on Epic Coverage for the Epic Australia Pass, please visit. Hotham, Falls Creek) are not covered by Epic Coverage for guests who purchased a North American pass (e.g. Please see Epic Coverage Terms and Conditions for full details.Ĭlosures at any of our Australian resorts (Perisher, Mt. What resort closures are covered by Epic Coverage?Įligible closure events at Vail Resorts owned and operated North American resorts are covered by Epic Coverage. Please see Epic Coverage Terms and Conditions for full details. You are able to update or change your elections for all valid Passes until the Epic Coverage election deadline. Please note, guests who purchased multiple Passes and received a refund under one of the Passes will notice their Epic Coverage elections for all other Passes reverted to the default "Core Season" and "All Resorts" elections, even if the guest made specific Epic Coverage elections. The Pass for which you received the refund will cease to be valid and you will no longer be able to use the Pass to access any resorts or receive any other ancillary Pass benefits for the remainder of the 2022/23 season. I purchased multiple Passes and received an Epic Coverage refund under one of the Passes. Please call 1-87 and reference your existing refund request number to follow up on a pending refund request. How do I follow up on the status of a pending refund request? Please see the Epic Coverage Terms & Conditions for terms and limitations on refund coverage, as well as details on refund eligibility and amounts. The use of your Pass at Partner Resorts or outside of the Core Season, including early season use of EDGE Cards (or other products with similar offerings), will count towards the number of days you have used your Pass for purposes of determining the amount of any refund for which you may be eligible. Your refund eligibility and amount will vary based on the type of Pass you purchase, your Epic Coverage elections, and the number of days you use your Pass. If a Qualifying Personal Event prevents you from being able to use your pass, you may be eligible for a refund. If a Qualifying Resort Closure occurs, refund eligibility and amount will vary based on the type of Pass your purchase, your Epic Coverage elections, and the number of days you use your Pass. How is my Epic Coverage refund determined?Įpic Coverage provides refunds for certain resort closures that occur during the Core Season (December 7, 20232 through April 17, 20243) due to disease, war, terrorism, and covered natural disasters. Please see Epic Coverage Terms and Conditions for full details. Vail Resorts does not offer any other Pass insurance for purchase. No, Epic Coverage does not reimburse guests for personal medical expenses.Įpic Coverage is included at no charge with all eligible Passes and provides protection across a range of Qualifying Personal Events and Qualifying Resort Closures. Please see Epic Coverage Terms and Condition s for more information.ĭoes Epic Coverage provide reimbursement for personal medical expenses? Epic Coverage provides refunds if you are unable to use your pass during the Core Season because the municipality, county, state, province, or country in which your permanent residence is located is subject to a mandatory governmental “stay-at-home” or “shelter-in-place” order lasting thirty (30) or more consecutive days, at least seven (7) days of which are during the Core Season. Does Epic Coverage provide a refund if I am unable to use my pass due to a travel advisory recommending that I not travel or a quarantine instituted by a state, province, county, or municipality that is applicable to my home?Įpic Coverage does not provide a refund for quarantines or travel advisories that apply to your home.
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